Victim Support

Victim Support is a service to assist victims of crime, however there are legal support services available to everyone who comes into contact with the law.

Those who may need support and guidance are:

  • Jurors
  • Families of victims
  • Families of the accused
  • Families of prisoners
  • Detained or arrested persons
  • Defendants
  • Offenders
  • Witnesses of crimes
  • People on low income

Advice is available in the following areas:

Victim Support Services

Absolutely anyone can become a victim of crime and it can be difficult to know where to turn for support.

That’s why we have put together a list of organisations to give you guidance and support in areas such as:

  • Sexual Abuse (children, men and women)
  • Rape (in girls and woman)
  • Rape (in boys and men)
  • Fraud
  • Robbery
  • Street Crime
  • Violent Crime
  • Domestic Violence (towards children and women)
  • Domestic Violence (towards men)
  • Cyber Crime
  • Arson
  • Burglary
  • Emotional Distress
  • Identity Fraud

Victim Support in England and Wales

Victim Support is the independent charity for victims of crime in England and Wales. ‘Victim Support’ was set up over 35 years ago and has grown to become the oldest and largest victims’ organisation in the world. Every year, more than 1.5 million people are contacted by ‘Victim Support’ after a crime to offer help.

Direct.Gov Support for Victims of Crime
Government website outlining your rights as a victim of crime, advising victims to contact the Victims Support Charity.

Rape Crisis
Rape Crisis (England and Wales) provides co-ordination for the national network of Rape Crisis Centres across England and Wales. Rape Crisis Centres provide a range of specialist services for women and girls that have been raped or experienced another form of sexual violence, whether as adults or as children.

Mankind – Support for MEN affected by Sexual Violence
Since 2000 Mankind have been delivering specialist support services to men (18+) who have experienced childhood sexual abuse and/or adult sexual assault at any time in their lives

Male Rape
Rape Crisis (England & Wales) have many centres providing services for male victims of rape and child sexual abuse. The facts are that most perpetrators of sexual violence are male and most victims are female; most sexual violence is committed by men known to the women and girls they abuse. However, Rape Crisis (England and Wales) acknowledges that boys and men are sexually assaulted and that some perpetrators of sexual assault are women.
If you are a man or a boy that has recently experienced rape, you may find it difficult to talk about your experience for fear of being ridiculed or not believed. Rape Crisis (England & Wales) will listen and help you through your ordeal.

Domestic Violence – Woman
Women’s Aid is the national domestic violence charity that helps up to 250,000 women and children every year.
We work to end violence against women and children, and support over 500 domestic and sexual violence services across the country

Domestic Violence Victims – Women & Children
Refuge believe that every woman and child experiencing domestic violence has different needs and there is no single package of services to meet those needs.
Refuge offers a range of services which gives women and children access to professional support whatever their situation.

Victim Support in Scotland

Victim Support Scotland
Victim Support Scotland is the lead voluntary organisation in Scotland helping people affected by crime. It provides emotional support, practical help and essential information to victims, witnesses and others affected by crime. The service is free, confidential and is provided by volunteers through a network of community based victim and youth justice services and court based witness services.

Victims of Crime – Scotland
If you have been affected by crime in Scotland or you know someone who has then ‘Victims of Crime in Scotland’ can help you, offering information about the criminal justice system as well as how to get help and advice.

Rape Crisis
Rape Crisis Scotland (RCS) is the national office for the rape crisis movement in Scotland. The Rape Crisis Scotland National Helpline provides crisis support for anyone in Scotland affected by sexual violence at any time in their lives.

Domestic Violence Victims – Women and Children (Scottish Womans Aid)
Scottish Women’s Aid is the lead organisation in Scotland working towards the prevention of domestic abuse. We play a vital role campaigning and lobbying for effective responses to domestic abuse.
An important aspect of our work is ensuring that women and children with experience of domestic abuse get the services they need, both from local Women’s Aid groups and from the agencies they are likely to contact.

Domestic Violence Victims – Women & Children (Refuge)
Refuge believe that every woman and child experiencing domestic violence has different needs and there is no single package of services to meet those needs.
Refuge offers a range of services which gives women and children access to professional support whatever their situation.

Domestic Violence Victims – Men (AMIS)
Men In Scotland (MIS) was initially set up as a blog and forum to accompany our ePetition to the Scottish Parliament on male victims of domestic abuse. Abused Men In Scotland (AMIS) has been set up to provide information and support for men in Scotland who experience domestic abuse or violence and anyone willing to help.

National Centre for Domestic Violence – Men & Woman
The National Centre for Domestic Violence (NCDV) provides a free, fast emergency service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

Victim Support in Northern Ireland

Victim Support Northern Ireland
Victim Support Northern Ireland is the charity which helps people affected by any type of crime. We provide emotional support, information and practical help to victims, witnesses and others affected by crime.

Rape Crisis
Nexus NI have over 30 years experience in providing professional counselling to victims of sexual violence, rape and abuse. Nexus NI have 25 centres throughout Northern Ireland and can provide counselling to anyone over 16 years of age. Help is available to under 16’s in certain areas – contact them on 028 9032 6803 to check what areas are covered.

Male Rape
Nexus NI can also offer advice to men and boys over 16 who have been a victim of rape. Help is available to under 16’s in certain areas – contact them on 028 9032 6803 to check what areas are covered.

Domestic Violence Victims – Women & Children (Refuge)
Refuge believe that every woman and child experiencing domestic violence has different needs and there is no single package of services to meet those needs.
Refuge offers a range of services which gives women and children access to professional support whatever their situation.

Domestic Violence Victims – Women (Woman’s Aid Federation Northern Ireland)
Women’s Aid is the lead voluntary organisation challenging domestic violence in Northern Ireland.  We strive to create a safe and supportive society for women, children and young people affected by domestic violence. Women’s Aid provides refuge and emotional support to women and their dependent children suffering from mental or physical harassment within the home.  We encourage women to determine their own future, whether this involves returning home or beginning an independent life.   We educate and inform the public, media, police, courts, social services and other authorities, always mindful that victims of domestic violence are a direct result of the general position of women in our society.

National Centre for Domestic Violence – Men & Woman
The National Centre for Domestic Violence (NCDV) provides a free, fast emergency service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

Victim Support in the Isle of Man

Victim Support Isle of Man
Victim Support Isle of Man is an independent local charity supporting victims of crime, domestic abuse and those affected by fatal road traffic collisions. They can be contacted on 01624 679950 or emailed at  iomvictimsupport@manx.net

Rape Crisis
Rape Crisis (England and Wales) provides co-ordination for the national network of Rape Crisis Centres across England and Wales. Rape Crisis Centres provide a range of specialist services for women and girls that have been raped or experienced another form of sexual violence, whether as adults or as children.

Mankind – Support for MEN affected by Sexual Violence
Since 2000 Mankind have been delivering specialist support services to men (18+) who have experienced childhood sexual abuse and/or adult sexual assault at any time in their lives.

Male Rape
Rape Crisis (England & Wales) have many centres providing services for male victims of rape and child sexual abuse. The facts are that most perpetrators of sexual violence are male and most victims are female; most sexual violence is committed by men known to the women and girls they abuse. However, Rape Crisis (England and Wales) acknowledges that boys and men are sexually assaulted and that some perpetrators of sexual assault are women.If you are a man or a boy that has recently experienced rape, you may find it difficult to talk about your experience for fear of being ridiculed or not believed. Rape Crisis (England & Wales) will listen and help you through your ordeal.

National Centre for Domestic Violence – Men & Woman
The National Centre for Domestic Violence (NCDV) provides a free, fast emergency service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

Victim Support in Jersey

Victim Support Jersey
Victim Support Jersey was set up in 1989 and is linked with the UK organisation, however it is funded locally and works solely for the people of Jersey who have been affected by crime. Each year we help approximately 300 victims of crime.

Domestic Violence Victims – Women & Children
Refuge believe that every woman and child experiencing domestic violence has different needs and there is no single package of services to meet those needs.
Refuge offers a range of services which gives women and children access to professional support whatever their situation.

Domestic Violence – Woman
Women’s Aid is the national domestic violence charity that helps up to 250,000 women and children every year.

Jersey Womans Refuge
The Refuge is a safe house where women who experience domestic abuse can move into and have space to think clearly about their situation. Alternatively, women can come in to talk to a Support Worker in confidence about their situation.

Rape Information for Women
Victim Support Jersey offer services that are confidential, free and available to anyone who’s been raped or sexually assaulted, now or in the past. Some people can take years and years to build up the courage to report it – this is not unusual. If it is affecting your life you need to talk about it. We can help, regardless of whether you have told the police or anyone else about the attack.

Rape Information for Men
Victim Support Jersey recognise rape and sexual assault are particularly distressing crimes for the victim and the effects can last for a long time. And men can find this kind of attack difficult to deal with because this is widely, but wrongly, thought of as a crime that only affects women. Our services are confidential, free and available to anyone who’s been raped or sexually assaulted, now or in the past. We can help, regardless of whether you have told the police or anyone else about the attack.

Mankind – Support for MEN affected by Sexual Violence
Since 2000 Mankind have been delivering specialist support services to men (18+) who have experienced childhood sexual abuse and/or adult sexual assault at any time in their lives.

Victim Support in Guernsey

Victim Support Guernsey
Bailiwick of Guernsey Victim Support is a National Charity with which Guernsey has a partnering agreement. They offer a free, confidential service to victims, witnesses, family and friends affected by crime, regardless of when the crime occurred and whether or not it was reported and can be contacted on 01481 713000 or emailed at victimsupportgsy@cwgsy.net

Domestic Violence Victims – Women & Children
Refuge believe that every woman and child experiencing domestic violence has different needs and there is no single package of services to meet those needs.
Refuge offers a range of services which gives women and children access to professional support whatever their situation.

Domestic Violence – Woman
Women’s Aid is the national domestic violence charity that helps up to 250,000 women and children every year.

Guernseys Womans Refuge
Guernsey Womens Refuge (GWR) Ltd is a registered charity, which since it opened in October 1998 has provided emergency accommodation and support services, including a 24-hour telephone helpline and outreach support services to hundreds of women and their children who have been victims of domestic abuse.

Mankind – Support for MEN affected by Sexual Violence
Since 2000 Mankind have been delivering specialist support services to men (18+) who have experienced childhood sexual abuse and/or adult sexual assault at any time in their lives.

Witness Support Services

If you have witnessed a crime you may need help to cope with the procedures and what will be expected of you when attending court.

There are official organisations throughout the British Isles who can offer help in areas such as:

  • information about what to expect in court, including a chance to see the court beforehand and learn about court procedures
  • someone to go with you into the courtroom if you want, to help you feel more at-ease
  • a listening ear for your anxieties/concerns
  • a quiet place to wait before and during the hearing

Witness Support England and Wales

The Witness Service (provided by Victim Support) in England & Wales can give you:

  • someone to talk to confidentially, about how you’re feeling before a trial
  • information about what to expect in court, including a chance to see the court beforehand and learn about court procedures
  • a quiet place to wait before you are called to give evidence
  • someone to go with you into the courtroom if you want, to help you feel more at-ease
  • practical help (for example with claiming your expenses)
  • easier access to people, such as court staff, who can answer specific questions about the case
  • a chance to talk over the case when it has ended and to get more help or information
Like the rest of Victim Support, the Witness Service is free and independent of the police or courts.

Witness Support Scotland

Attending court as a witness can be a very worrying experience. The Witness Service in Scotland exists to help people through the judicial process by providing practical and emotional support at court. You can contact the service at any time – before, during or after attending court.
The service, which is available to witnesses in every Sheriff and High Courts, is confidential and provided by trained volunteers and staff. This service is also free.
The Witness Service offers:
  • practical help
  • information on court procedures
  • a pre-trial familiarisation visit to the court
  • guidance regarding further support
  • a listening ear for your anxieties/concerns
The service will also support:
  • witnesses who are called to court
  • witnesses who are not called to court
  • families and friends of witnesses
  • prosecution and defence witnesses

Witness Support Northern Ireland

Victim Support operates a Witness Service out of several court buildings across Northern Ireland. Staff and volunteers of the Witness Service are trained to provide emotional support and practical information to witnesses, victims and their families.  Where children are witnesses, the NSPCC are the lead agency for service provision, and do this in partnership with Victim Support.
The Witness Service is free and confidential and is available to prosecution witnesses over the age of 18.
The Witness Service can offer:
  • Someone to talk to in confidence
  • A visit to the court and where possible, a look round a court room before you are called as a witness
  • Information on court procedures
  • A quiet place to wait before and during the hearing
  • Someone to accompany you into the court room when giving evidence
  • Practical help, for example, with expense forms
  • To put you in touch with people who can answer specific questions about the case (the Witness Service cannot discuss evidence or offer legal advice)
  • A chance to talk over the case when it has ended and to get more help or information.Click here for Witness Support in Northern Ireland

Witness Support Isle of Man

As part of The Isle of Man Victim Support Service, their Witness Support volunteers provide moral support to people who are required to give evidence in court hearings.Many people who seek assistance from Victim Support Isle of Man are referred by the Police but people can also approach them directly.

Witness Support Isle of Man may be contacted on 01624 679950 or emailed at iomvictimsupport@manx.net
The Witness Service was set up in Jersey in 2008 to support anyone who has to go to court as a victim or witness, regardless of whether they are a witness for the defence or prosecution.
The Witness Service in Jersey helps:
  • witnesses who are called to give evidence, including defence witnesses
  • victims of crime and their families and friends attending court for any reason
  • children as well as adults
The service provided also offers:
  • someone to talk to in confidence
  • a visit to the court to look around the courtroom before the trial
  • a DVD explaining the court process and personnel and showing how the trial will proceed
  • information on court procedures
  • a quiet place for you to wait before and during the trial
  • someone to accompany you into the court room when you give evidence
  • someone to be there afterwards to talk over what happened
  • practical help, for example with expense forms
  • to put you in touch with people who can answer specific questions about your case (the Witness Service cannot discuss evidence or offer legal advice)
  • ongoing support, even after the case is over
Victim Support in Guernsey also runs the Witness Service, officially launched in May 2006.
The staff and volunteers provide information and support to victims, witnesses, their families and friends before, during and after giving evidence in court hearings.
Witness Support Guernsey may be contacted on 01481 713000 or emailed at victimsupportgsy@cwgsy.net

Legal Aid UK

Legal Aid UK helps people pay for the cost of getting legal advice. Certain criteria will help determine whether you are eligible for Legal Aid such as:

  • the nature of your case
  • your financial circumstances
  • how much help you need

Legal aid may not cover the full costs incurred by your case. You may also have to pay back the money you get as legal aid if you win any money or property from your case.

LEGAL AID REFORM – ENGLAND AND WALES
Following the introduction of The Legal Aid, Sentencing and Punishment of Offenders Act (LASPO) Act 2012

The Legal Aid system has now been reformed to reflect numerous changes including legal aid funding and sentencing and punishment of offenders.

Legal Aid England and Wales

The Legal Services Commission (LSC) runs the legal aid scheme in England and Wales and works in partnership with solicitors as well as ‘non-profit’ organisations to provide information, advice and legal representation to people who need it.

The Legal Services Commission also makes sure that people get the information, advice and legal help they need to deal with a wide range of problems.

Click here to find out if you qualify for Legal Aid in England and Wales.

Legal Aid Scotland

The Scottish Legal Aid Board is responsible for managing legal aid in Scotland by providing access to justice for those eligible and in need of it, in a cost effective manner.

Click here to find out of you qualify for Legal Aid in Scotland.

Legal Aid Northern Ireland

The Northern Ireland Legal Services Commission aims to promote equal access to justice in Northern Ireland in its provision of publicly funded legal services by providing high quality customer services that target those in greatest need and demonstrate value for money.

The Northern Ireland Legal Services Commission funds lawyers and other advice providers to help people who are eligible for legal aid, as well as helping people who are under investigation, or facing criminal charges.

Click here to find out if you qualify for Legal Aid in Northern Ireland

Legal Aid Isle of Man

The General Registry of the Isle of Man Government administers Legal Aid for the different types of court proceedings. The Scheme is there to allow access to representation in court for those whose means (particularly financial) would not otherwise allow them to do so.

The General Registry also provides information on who is eligible for Legal Aid in the isle of Man for both criminal and civil cases.

Legal Aid Jersey

The Citizens Advice Bureau of Jersey provides all the information about Legal Aid in jersey you may need, as well as how to apply for Legal Aid in Jersey.

Legal Aid in Jersey is granted to individuals who cannot otherwise afford to pay the full cost of legal representation but who need that representation.

The Legal Aid Scheme in Jersey is mostly funded by the legal profession. The lawyer appointed is permitted to charge a reasonable fee, but must act within the Legal Aid Guidelines set down by the Law Society of Jersey.

To make an application for Legal Aid in Jersey you will need to collect an application form from the Legal Aid Office at Crill Canavan, 40 Don Street, St Helier, JE1 4XD, or from the Citizens Advice Bureau. The application form can also be downloaded from the Jersey Law Society website: www.jerseylawsociety.je

Legal Aid Guernsey

The Guernsey Bar can provide you with update information about Legal Aid in Guernsey, as well as how to apply for Legal Aid.

If you think you may be eligible for Legal Aid then mention this to your Advocate at the earliest opportunity, however not all Advocates will do Legal Aid work.

The Legal Aid system in Guernsey is undergoing significant changes at present moving from a fairly informal arrangement to a statutory basis.

Alternatively, you may wish to contact the Guernsey Legal Aid Service at 28 Glategny Esplanade, St Peter Port, GY1 1WP, telephone 01481 727934, for further information.

Emotional Support

Samaritans is a confidential emotional support service for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide.

Identity Theft

Financial Fraud Action UK is the name under which the financial services industry co-ordinates its activity on fraud prevention, representing a united front against financial fraud and its effects.
Financial Fraud Action UK works in partnership with The UK Cards Association on industry initiatives to prevent fraud on credit and debit cards.
On non-card fraud matters Financial Fraud Action UK work with the Fraud Control Steering Group (an unincorporated association of financial institutions responsible for formulating and implementing policy and ensuring a coordinated industry approach to fighting payment, cheque and lending fraud), and on credit clearing and cheque fraud they work with  the Credit Clearing Company.